How to use the 3mm Society shop.

The 3mm Society shops are for members only. Your user login is used for website access and membership renewal however the shop requires more details from you such as your invoice and delivery addresses. You can add these each time you place an order if you choose ‘Guest’ however you may find it more convenient to create a shop account so that these details can be remembered and you don’t have to add them every time.

1. It is easier for the shops if you create separate orders for each..there is no difference in postage charges. If you create a mixed order, the system will make a shipping charge for each shop you order from and will calculate multiple flat rate postage’s correctly.  If your order requires any additional shipping costs (e.g.  large or offshore/overseas), a supplementary invoice will be sent to you once the shop has calculated the extra charge.

2. When selecting your items, you can check on the progress of your order at any time by clicking on the ‘Shopping basket’ icon at top right. Select the items you want from the drop down menus and add them to your basket. Once you have completed your purchases, hover your pointer over the basket icon and either ‘view basket’ to edit it or click on the ‘checkout’ button.

3. The checkout screen will open so you can enter the required details and complete payment. If you already have a shop account you can press the small ‘log in’ button to the right of the email field. If you do not, the system will create one from the information you enter unless you choose to shop as a ‘Guest’.

Here you can choose to have your order posted or you can arrange to collect it at a meeting or by arrangement with the shop.  To do this, select the ‘pickup’ option and add a message to the shop by clicking the ‘Add a note to your order’ box at the bottom.

Paypal is very secure and generally reliable but it can be quite slow and sometimes there is a delay with populating some of the payment screens so please be patient with it and don’t repeat button clicks. Also be aware that the payment screen defaults to using Paypal as a service, so the button to ‘Create an account’ needs unchecking if you want to simply pay by card. If you think it has frozen, scroll back up the screen to check for error messages.

Once payment is complete you will see a summary of your order on screen. A confirmation email will be sent to you and a copy of the order will be emailed to the shop for processing as usual.

If you click on ‘My shop account’ in the footer or the account icon top right you will get to see your shop account details listing all of your orders.

If you have queries about your order, please message the appropriate shop with your order number using the contact forms on the Resource hub.